Hampton Inn Pennsville

Bed was so comfy, I missed breakfast. Rooms were clean. Would stay here again.

Would have been nice to have free water bottles in the fridge.

no noise

The Staff and bedding

Room was very clean and comfortable, I will stay here again when I travel in September to Arlington, Va.

The breakfast in the morning was good.

The bathroom could have been a little cleaner. Also, the chair in the room needed to be replaced badly.

It was a clean room with coffee ready with to-go cups in the morning, it's what I needed

We were on the 1st floor, staff did everything in their power to help us feel comfortable while there. Breakfast was great- fresh cookies and fruit during the day just to knock the curve off. Location was between everything we needed, DE and Salem County. This was our 2nd stay here, would stay again if allowed to bring my 10lbs of happiness (dog).

did not like the response I recieved when asked about pets. only to leave mine home to find someone at the pool with theirs- it was not a working dog. I had to leave mine with a sitter for 5 days, in which she did not eat. This is a policy they should lift, designate pet rooms- today alot of people like to travel with pet.

The hotel desk clerk who checked us in was so pleasant, to the point and very attractively dressed. She was a delight.

Location away from city touristic places

Location and it was quiet

The bed covers were barely adequate

Easy to find off the highway. 4 restaurants that were a short safe walk away.

Nothing

Laurel, the evening front desk person

I booked on Booked.net because it said that they had a whirlpool tub. When I arrived, I found that they had "done away with" the spa tubs years ago, but they never bothered to update the info on the site. I then found out I wouldn't be reimbursed and since I went in the room, I couldn't get my money back. They then called and told me they couldn't charge my credit card for the two days, so I paid cash, only to find out that they had charged my card which is why it wouldn't go through again. Why charge my card if I paid cash? I was told I'll have to wait 7 to 10 days for the hold, which nobody could seem to find, to be lifted from my card. They leery my friend cone up without asking him anything, which could be dangerous to someone else, guests should always be questioned. The bathroom had hair on the floor. Oh, and I came back from shopping the second day, to find that my television wouldn't come on. Laurel was told to reset it by unplugging it and plugging it back again! The worst. I'll never stay here again. They don't know what they're doing.

The helpfulness of you staff, our room had a refrigerator that was not cold. The person who would have fixed it had ended there day. But they offered us another room. That was only one of the things.

The bathtub was very slippery even using the bath mat provided. It was slippery. I fell.

We were traveling for a family funeral, and were trying to save as much as we could. Our three sons, plus one grandson, shared one room. When we found out there was no sleep sofa in the room they were to share, the staff graciously changed their room to a larger one that a cot would fit in. They were later moved again when they discovered the refrigerator didn't work in their new room. We always received superb service from the staff.

The room décor and painted over walls look like the motel is about ready for a total makeover.